Mobile App Session Replay & Its Privacy Impact

TechCrunch article reported that companies that specialize in analytics, such as Glassbox, use a technique called session replay that might violate a user’s privacy if the user hasn’t consented to monitoring. While Glassbox (formerly named Clarisite) is an example of an SDK that enables developers to record these sessions, it’s the app developers that integrate it and other similar SDKs that ultimately benefit from this recording capability and whose obligation it is to ensure user consent and privacy.

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